FAQs
Q: How can I place an order on your website?
- A: To place an order on our website, simply browse our products, select the items you wish to purchase, and add them to your shopping cart. Once you have finished shopping, proceed to the checkout page, where you will be prompted to enter your shipping and payment information. Once your order is placed, you will receive a confirmation email.
Q: What forms of payment do you accept?
- A: We accept various forms of payment, including credit cards, debit cards, and bank transfers. We also accept PayPal and other popular online payment methods.
Q: How much does shipping cost?
- A: Shipping costs vary depending on the shipping method you choose and the location of the shipping address. You will be able to view the shipping costs for your order during the checkout process.
Q: How long does it take for my order to arrive?
- A: Delivery times will vary depending on the shipping method you choose and the location of the shipping address. You will be able to view estimated delivery times for your order during the checkout process.
Q: What is your return and refund policy?
- A: We accept returns of products within 14 days of delivery, as long as the products are in their original condition and packaging. We will refund the purchase price of the returned products, but not the cost of shipping. We do not accept returns of digital products or services.
Q: Can I cancel my order?
- A: Yes, you can cancel your order as long as it hasn't been shipped yet. Please contact us as soon as possible to request a cancellation.
Q: How can I track my order?
- A: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your order on the shipping carrier's website.
Q: How can I contact you if I have a question or concern?
- A: You can contact us by email at info@shercollection.com, or through our contact form on our website. We will do our best to respond to your inquiry as soon as possible.